These Terms govern your use of Rust Pulse ("we", "us", "our"), a small independent project based in Ireland: the web dashboard at rustpulse.app, the Rust Pulse Credentials desktop helper, and the Rust Pulse Overlay. By signing in with Steam, installing one of our apps, or subscribing to a paid tier, you agree to these Terms. Questions go to support@rustpulse.app.
Rust Pulse is a third-party companion service for Rust, a survival game developed by Facepunch Studios. We use Facepunch's public Rust+ companion API to relay in-game data (team positions, map markers, server events) to a web dashboard and optionally an in-game overlay.
We are not affiliated with, endorsed by, or sponsored by Facepunch Studios or Valve Corporation. "Rust", "Rust+", and "Steam" are trademarks of their respective owners. Rust Pulse is an independent project that talks to publicly available APIs those companies provide.
To use Rust Pulse you must:
If you're using Rust Pulse on behalf of a Rust server's organisation ("clan"), you confirm you have authority to bind that organisation to these Terms.
You sign in with Steam OpenID 2.0. Your Steam64 ID acts as your Rust Pulse account identifier. You are responsible for keeping your Steam account secure — if your Steam account is compromised, an attacker who signs into Rust Pulse with it will see whatever data you had paired.
Disconnect at any time via Settings → Delete account in the dashboard, or by emailing support@rustpulse.app.
Rust Pulse is a paid service with three subscription tiers. There is no permanent free tier — you need an active subscription to pair a Rust server with Rust Pulse.
| Tier | Paired servers | Team / guest sharing | Player tracking | CCTV viewer | Relay priority |
|---|---|---|---|---|---|
| SCOUT | 1 | — | — | — | Standard |
| OPERATOR | 5 | Yes | Yes | Yes | Elevated |
| OVERLORD | 20 | Yes | Yes | Yes | Highest |
Current tier pricing and exact features are displayed on rustpulse.app and at the Stripe checkout screen. Pricing may change over time. Existing subscribers keep their current rate until the next renewal — we don't quietly raise prices mid-cycle.
Limited free access may be granted at our discretion to closed-beta testers, contributors, or partners through an internal allowlist; this is an invite-only programme and not a public offering.
Subscriptions are processed by Stripe. You authorise Stripe to charge your payment method on a recurring basis at the cadence shown at checkout. Stripe is the payment processor and handles your card details directly — we never see your card number. Charges appear on your statement as "RUSTPULSE" or similar; the exact descriptor is set by Stripe.
Subscriptions auto-renew at the end of each billing period until you cancel. Cancel anytime from your dashboard (Settings → Subscription → Cancel) or by emailing support@rustpulse.app. Cancellation takes effect at the end of the current billing period; you keep access to paid features until then.
EU Consumer Rights Directive 2011/83/EU gives EU/EEA consumers a 14-day right to withdraw from distance contracts. Article 16(m) of that Directive permits this right to be waived for digital services that begin performance immediately with the consumer's prior express consent.
Because Rust Pulse is a real-time service tied to a Rust server wipe cycle (typically 7 days) and the in-game value of a subscription is fully consumed within that period, subscription to Rust Pulse requires you to tick the following acknowledgement at checkout:
"I want Rust Pulse to start delivering the service immediately upon subscription, and I acknowledge that by doing so I lose my right of withdrawal once the service has been provided to me."
You cannot subscribe without ticking this box. We display the acknowledgement clearly on the Stripe checkout screen, and ticking it gives us your express consent under Article 16(m). After you tick the box and the subscription is activated, the 14-day withdrawal right no longer applies to the portion of the service already delivered. This is the same pattern used by major EU SaaS services where immediate service delivery makes a delayed refund window incompatible with the product.
General rule: Rust Pulse subscriptions are non-refundable. Because you waived the 14-day cooling-off right at checkout and the service is delivered immediately, no statutory refund applies after activation. If you cancel mid-period, you keep access until period end and aren't re-billed; we don't issue pro-rata refunds for partial periods.
Discretionary refunds. We will issue refunds at our discretion in specific circumstances:
Email support@rustpulse.app within 48 hours of the charge and we'll review. Discretionary refunds are not an entitlement; we decide case by case based on actual service usage and the nature of the issue.
Statutory rights preserved. Nothing in this section excludes or limits any non-waivable consumer right you have under Irish or EU law. If you believe the immediate-access waiver was not validly obtained (you weren't shown the acknowledgement, or you're not the cardholder), email us and we will investigate and refund where appropriate.
Prices on rustpulse.app are shown including any applicable VAT. Stripe charges and remits VAT on our behalf to relevant tax authorities. If you are a business buying for a registered VAT entity, contact us before subscribing and we can issue a reverse-charge invoice.
If a renewal payment fails, Stripe will automatically retry over approximately 7 days and send you Stripe's standard payment-failure notification emails (sent by Stripe directly, using the billing email you provided at checkout — Rust Pulse itself doesn't store or process your email address). If all retries fail, your subscription is suspended and access to paid features stops until you update your payment method via the Stripe billing portal. Your data is preserved during the suspension and reactivates on successful payment.
You agree not to:
Violation may result in termination of your account with no refund.
Rust Pulse depends on services we don't control:
Outages or breaking changes in any of these may interrupt Rust Pulse temporarily. We're not liable for losses caused by upstream third-party outages, but we'll work to restore service quickly.
The Rust Pulse name, logo, dashboard design, source code (where not open-sourced), and overlay sprites are owned by us. You get a personal, non-transferable, revocable licence to use them for accessing the service.
Your Steam account, game data, in-game content, and Rust+ session data flowing through Rust Pulse remain yours (or Facepunch's / Valve's, depending on context). We don't claim ownership — we process it under the Privacy Policy strictly to deliver the service.
"Rust", "Rust+", the Rust map, in-game assets, monument designs, and related artwork are © Facepunch Studios. "Steam" is © Valve Corporation. We use these references nominatively (to identify which game we work with) under fair use / fair dealing principles.
If you send us feedback or suggestions, we may use them freely without owing you anything. (We appreciate the help.)
You can stop using Rust Pulse at any time by deleting your account.
We can suspend or terminate your account if you materially breach these Terms, are doing something illegal, or cause us to be in breach of a third-party agreement (Stripe, Facepunch, etc.). If we terminate without cause (e.g. shutting the service down entirely), we'll refund any prepaid subscription on a pro-rata basis. If we terminate because you broke these Terms, no refund.
Rust Pulse is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the service will be uninterrupted, error-free, secure against all attacks, or compatible with every future version of Rust.
This section does not exclude or limit your statutory rights as a consumer under Irish or EU law where those rights cannot be waived.
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms or the service is limited to the amount you paid us in the 12 months preceding the claim.
We are not liable for:
This section does not exclude or limit liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded under Irish or EU law. If you are a consumer in the EU/EEA, your statutory rights are unaffected.
If you use Rust Pulse on behalf of a business or a Rust clan organisation, you agree to indemnify and hold us harmless from any third-party claims arising out of your use of the service in breach of these Terms. This clause does not apply to individual consumers.
We may add, change, deprecate, or shut down features at our discretion. For material reductions in functionality, we'll post a notice on the rustpulse.app dashboard at least 30 days in advance so subscribers can decide whether to keep paying. (We don't maintain an email list — Rust Pulse only knows you by your Steam ID, so in-app notice is the practical way we reach you.) If we shut the service down entirely, we'll refund unused subscription time pro rata.
We may update these Terms from time to time. For material changes, we'll update the "Last updated" date at the top of this document and display a notice on the rustpulse.app dashboard for at least 30 days before they take effect. Because Rust Pulse doesn't collect or store your email address, in-app notice is the mechanism by which we reach you — please check the dashboard periodically. Continued use after the notice period constitutes acceptance. If you don't accept the new Terms, cancel and stop using the service before they take effect; we'll refund any prepaid subscription on a pro-rata basis for the unused portion.
These Terms are governed by Irish law. Disputes will be resolved in the courts of Ireland, unless EU consumer protection law gives you the right to bring a claim in your home country's courts.
If you're a consumer in the EU and have a complaint we can't resolve, you can also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr to seek an out-of-court settlement.
If any clause is held unenforceable, the remaining clauses stay in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Rust Pulse regarding the service. We don't waive a right just because we don't enforce it immediately.
Email: support@rustpulse.app
For privacy questions specifically, see the Privacy Policy.